Back in the Lobby in Seconds
Your kirikay account holds your wallet balance, active sessions, and payment history — log in from any device and you're straight back where you left off. Access is available to eligible accounts in supported regions, subject to local law.
Get Help With Your Login
If something blocks your login — a locked account, an OTP that didn't arrive, or a password you can't recall — our support team has a few ways to reach them. We aim to respond to account access issues ahead of general queries because we know a locked account means you can't do anything else.
Live Chat
Open the chat widget from the login page itself. Describe the issue and an agent will pull up your account details to help you through it.
Email Support
Send your registered number and a description of the problem to our support address. Useful for account recovery requests that need documentation.
Help Centre
The help section covers common login errors, OTP troubleshooting, and step-by-step password reset instructions you can follow on your own.
What to Expect When You Log In
Entering your registered mobile number and password takes you to the OTP step — a one-time code sent to your number that confirms it's really you. Once that clears, your account dashboard opens with your wallet balance, recent transactions, and the full lobby. If you're on a device you use regularly, the session can stay
active so you're not re-entering credentials every visit. Forgotten your password? The reset path runs through your registered number, so keep that number current in your profile settings. Two-factor confirmation is on by default and cannot be turned off — it's the main layer keeping your wallet safe. If you run into a login error,
our support team can verify your account and walk you through recovery without you losing access to your balance.
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OTP on Every Login A one-time code goes to your registered number each time you sign in, so no one else can access your account even with your password.
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Wallet Visible Immediately Your bKash, Nagad, or Rocket deposit balance shows the moment you land on the dashboard — no extra steps to check what's available.
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Session Continuity On trusted devices your session stays open, so returning to the lobby from your phone feels as quick as opening any other app.
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Account Recovery via Mobile Password resets run through your registered number. Keep it updated in profile settings and recovery stays straightforward.
Account
Entering your registered mobile number and password takes you to the OTP step — a one-time code sent to your number that confirms it's really you. Once that clears, your account dashboard opens with your wallet balance, recent transactions, and the full lobby. If you're on a device you use regularly, the session can stay active so you're not re-entering credentials every visit. Forgotten your password? The reset path runs through your registered number, so keep that number current in your profile settings. Two-factor confirmation is on by default and cannot be turned off — it's the main layer keeping your wallet safe.
Open Your AccountYour details are encrypted for secure account access.
Deposit and Withdraw Your Way
Once you're logged in, your payment options sit right in the cashier tab. Send from your bKash, Nagad, or Rocket app to the account number shown, confirm with your PIN, and the balance reflects in your kirikay wallet. Withdrawals follow the same rails — request the amount, and it routes back to whichever wallet you deposited from. Players in Dhaka and elsewhere across Bangladesh use these same three methods because they're already on every phone.
How We Keep Your Account Safe
Security on your kirikay account runs at multiple layers — from the moment you enter your credentials to every transaction your wallet processes. We don't store plain-text passwords, and your payment details never sit exposed in our system.
SSL Encryption
Every connection between your device and our servers runs over SSL. Your login credentials and wallet data travel encrypted end to end.
OTP Verification
Two-factor confirmation via your registered mobile number is active on every login. It's not optional because it's the strongest barrier against unauthorised access.
Identity Checks on Withdrawals
Before a withdrawal processes, we verify the request against your registered details. This step protects your balance if someone else ever gets your password.
Data Protection
Your personal information is held under our privacy policy and is not shared with third parties outside of what payment processing requires.
Common Questions About Signing In
Answers to what we hear most from accounts having trouble getting back into the lobby.
kirikay Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.